Job Application - PBS Barfield, Murphy, Shank & Smith, LLC

Job Posting OPEN

Training & Client Services Specialist

Payroll & Benefit Solutions is an established payroll processing company that has been in business for 12+ years.  We provide payroll/tax processing to clients in all 50 states. 


Job Duties

·        Support Sales Team/PEO team with sales presentations and demos

·        Help sales team with implementation paperwork and managing client deadlines

·        Utilize project management software to manage implementation process

·        Train new clients on payroll software/timekeeping software

·        Setup timekeeping for new and existing clients

·        Check-in semi-annually or annually with all clients to gauge their satisfaction

·        Send out client surveys

·        Manage the monthly client newsletter/edit the newsletter as needed

·        Offer new services to existing clients

·        Create, modify and maintain various training documents using Microsoft Office, PowerPoint, Adobe & various similar software products

·        Communicate with clients, schedule training sessions, email training guides, assist in last minutes situations when a client may need additional help

·        Professionally communicate with clients

 

Requirements

·        Prior software training experience

·        Prior sales support experience

·        Prior experience with Microsoft Suite and Adobe Pro